Welcome to the National Public Grievances and Redressal Commission (NPGRC).
NPGRC is a legal platform comprising of many Judges serving at various levels of the judiciary, Social activists, as well as efficient and prominent Lawyers working to empower people with the power of law. The commission is also supported and guided by retired IPS officers. The Public Grievances Commission administers a comprehensive mechanism for the effective Redress of grievances received from the public. Grievance and Redressal is a management and Governance related process used commonly in India. While it primarily covers the receipt and processing of complaints from citizens and consumers, a wider view includes actions taken on any issue raised by them to avail services more effectively. The Commission is an autonomous organisation. The main aim of the commission is ‘‘spreading legal awareness among the public through various means’’.
Incoming grievances / complaints are directed towards different departments under the legislation of the National Capital Territory (NCT) of Delhi and its national body lay down by the jurisdiction of the government of India. The commission is working in accordance with all the National legal service authorities , State legal service authorities and Taluk legal service authorities to get the service to every sector of the society.
The National Public Grievances and Redressal Commission (NPGRC) is Legal Statutory Body Under the Legislation Government Of NCT Delhi- India
